Community Resources

Emergency Services

  • 9-1-1

Non-Emergency City Services

  • 3-1-1:

  • 311 Website

  • Download the App:
  • Problems with 3-1-1? See the info at the very bottom of this page.

Crime and Safety

Austin Police Department

Travis County Sheriff’s Department

Austin Fire Department

Helpful Apps & Links

Disaster and Emergency Services

National Weather Service Austin/San Antonio

Austin Homeland Security and Emergency Management


Austin Water

Texas Gas Service

  • Customer Service: 800-700-2443
  • Report a natural gas odor or emergency: 911 and 800-959-5325
  • Website
  • Facebook
  • Twitter

Austin Energy




Lost Creek Limited District

  • 512-327-6243
  • General Manager - email

City of Austin

  • Web/ Twitter / Facebook
  • Paige Ellis

Travis County

  • Ann Howard

State Representatives

State Senators


U.S. Representatives

U.S. Senators

Neighborhood Resources

  • Nextdoor
  • LCNA

Have additional resources for this page- Please contact the general manager via email.

311 Instructions

On occasion, residents have reported being unable to connect to Austin 3-1-1 from their landline phones. The problem is most often associated with older, original landlines in Lost Creek. Unfortunately, the issue can only be corrected on a line-by-line basis by reporting the problem to Austin 3-1-1 at:

Melodie Calamaan-Gerges: / 512-972-9805

For problems with cellular phone connection to Austin 3-1-1, please contact your cellular provider.

posted: Tuesday, April 20, 2021