If you did not receive the correct sized cart from Austin Resource Recovery (ARR), please advise them, and they will get you fixed up.
This is from ARR:
In case there were any delivery issues, our department will provide staff tomorrow (Thursday) to ensure residents have the cart they want.
Residents can call me directly at 512-974-1976 and I can handle the request.
Marcus Gonzales - Austin Resource Recovery
This is a direct number and should ensure a more efficient response than calling the general customer service number.
If you have any issues with your old IESI/Progressive/Waste Connections carts not being picked up, you can contact Waste Connections customer service at (512) 282-3508 option 5.